Privacy Policy
This Privacy Policy explains how Conmaret.com collects and uses customer information when visitors browse the website, create an account, contact us, or place an order.
Information We Collect
We may collect your name, phone number, email address, billing and delivery address, order details, account information, messages, and technical information such as IP address, browser type, and cookies.
How We Use Information
- To process orders, confirm payment, arrange delivery, and provide order updates.
- To respond to customer inquiries through email, phone, WhatsApp, or contact forms.
- To improve website security, prevent fraud, and maintain the performance of the store.
- To improve product listings, customer service, and marketplace operations.
Payments
Conmaret currently supports offline payment methods such as direct bank transfer and cash on delivery. We do not ask customers to enter card details directly on this website for those payment methods.
Sharing Information
Customer information may be shared with Conmaret staff, approved suppliers, delivery partners, marketplace vendors, or service providers only when needed to complete an order, provide support, maintain the website, or comply with legal obligations.
Cookies and Analytics
The website may use cookies and analytics tools to keep carts working, remember preferences, measure traffic, and improve the shopping experience. Visitors can manage cookies in their browser settings.
Data Retention
Order and account information is kept as long as needed for business records, customer service, security, tax, and legal purposes.
Your Choices
You may contact Conmaret to request correction of inaccurate account or order information where legally and operationally possible.
Contact
For privacy questions, email [email protected], call +251 911 28 3651, or visit Conmaret at Mercato, Addis Ababa.
